Everything you need to know upon arrival

We cannot wait to welcome you to your new home! Whether you're staying at Bishop Gate, Godiva Place or The Cycle Works, we have all the information you need on where to collect your keys on arrival day.

Where do I collect my keys? 

🔑 Bishop Gate: Bishop Gate main reception

🔑 Godiva Place: Godiva Place main reception

🔑 The Cycle Works: The Cycle Works main reception

What if I arrive outside of arrival hours?

If you arrive outside of arrival hours, you can contact Protection Service on 024 7765 7363 when you get to your accommodation, and they can help you check in.

Or email your booked accommodation with your arrival date/time in advance:

💌 Bishop Gate  

💌 Godiva Place

💌 The Cycle Works 

If you have any more questions about key collection, please contact your booked hall (details above), and they'll be more than happy to help! Check out where you can park upon arrival to be extra prepared 🚗